LANDesk Technical Account Manager Dedicated (1:1)

380261,11 $

LANDesk Technical Account Manager Dedicated (1:1) technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year

SKU: H6S20AAE Category: Tag:

Description

LANDesk Technical Account Manager Dedicated (1:1) technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year

A LANDesk Technical Account Manager offers you a single point of contact for your chosen product support needs. You enjoy dedicated, personal support because each manager is assigned a limited number of accounts. You have direct land-line and cell phone access to your manager, so there’s no need to wait in a hold queue. Plus you can rely on a professional who always works with your account and is familiar with your business environment, processes and objectives.

LANDesk Technical Account Manager Dedicated (1:1) – technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 30 min
Service Availability 8 hours a day / 5 days a week
Software Title LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk
General
Full Contract Period 1 year
Response Time 30 min
Service Availability 8 hours a day / 5 days a week
Service Included Phone consulting
Type Technical support
Details
Service & Support Phone consulting – 1 year – response time: 1 hour – availability: 8 hours a day / Monday-Friday – 6 contacts / 1 manager / 1 business advisor ¦ Training – 1 year – 8 vouchers ¦ Consulting – 1 year – on-site – 32 visits
Software
Software Title LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk