551,04 $
Electronic HP Care Pack 4-hour 13×7 Same Day Hardware Support extended service agreement – 4 years – on-site
Electronic HP Care Pack 4-hour 13×7 Same Day Hardware Support extended service agreement – 4 years – on-site
Hewlett-Packard takes great care of its customers – that’s why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
Electronic HP Care Pack 4-hour 13×7 Same Day Hardware Support – extended service agreement – 4 years – on-site | |
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Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 4 years |
Response Time | 4 hours |
Service Availability | 13 hours a day / 7 days a week |
Designed For | HP rp5700, rp5800, RP9; Business Desktop rp5700; EliteOne 800 G1; MP9; Point of Sale System ap5000, MP9, MP9 G2, rp3000, rp5700, rp5800; Retail System MP9 G2; RP2 Retail System; RP3 Retail System; RP5 Retail System; RP7 Retail System; RP9 G1 Retail System; RP9 Retail System; Workstation Z440 |
General | |
Full Contract Period | 4 years |
Location | On-site |
Response Time | 4 hours |
Service Availability | 13 hours a day / 7 days a week |
Service Included | Parts and labour |
Compatibility Information | |
Designed For | HP Base Warranty, rp5700 Long Lifecycle, rp5800 Retail System, RP9 Integrated Dual Head MSR ¦ HP EliteOne 800 G1, 800 G1 Retail System ¦ HP MP9 9000 ¦ HP Point of Sale System ap5000, MP9, MP9 G2, rp3000, rp5000, rp5700, rp5800 ¦ HP Retail System MP9 G2 ¦ HP RP2 Retail System 2020, 2030 ¦ HP RP3 Retail System 3100 ¦ HP RP5 Retail System 5800, 5810 ¦ HP RP7 Retail System 7100, 7800 ¦ HP RP9 G1 Retail System 9015, 9018 ¦ HP RP9 Retail System 9018 ¦ HP Workstation Z440 ¦ HP Compaq Business Desktop rp5700 |
Details | |
Service & Support | Extended service agreement – parts and labour – 4 Years – on-site – response time: 4 h (distance from customer site – 160 km) – availability: 13 hours a day (8:00 AM – 9:00 PM) / Monday-Sunday – 1 base unit / up to 6 attached peripherals ¦ Extended service agreement – parts and labour – 4 Years – on-site – response time: 8 h (distance from customer site – 320 km) – availability: 13 hours a day (8:00 AM – 9:00 PM) / Monday-Sunday – 1 base unit / up to 6 attached peripherals ¦ Technical support – remote diagnosis – 4 Years – availability: 13 hours a day (8:00 AM – 9:00 PM) / Monday-Sunday ¦ Technical support – web knowledge base access – 4 Years ¦ New releases update – 4 Years |