HP Care Pack Premium Care Service with Defective Media Retention

97,08 $

HP Care Pack Premium Care Service with Defective Media Retention extended service agreement – 3 years – on-site

SKU: HL549A Category: Tag:

Description

HP Care Pack Premium Care Service with Defective Media Retention extended service agreement – 3 years – on-site

HP DMR lets you keep and control your disk and your data. The process closely resembles what happens in a standard service call. If a disk covered by the retention option malfunctions, you call HP for support. An HP support agent will diagnose your system problem, dispatch personnel and provide a replacement disk/part.

HP Care Pack Premium Care Service with Defective Media Retention – extended service agreement – 3 years – on-site
Type Extended service agreement
Service Included Parts and labour
Location On-site
Full Contract Period 3 years
Response Time Next day
Service Availability 9 hours a day / 5 days a week
Designed For HP 260 G1, 280 G1, 280 G2, 285 G2, 600B; EliteDesk 800 G1; Pro 3300, 3500; ProDesk 400 G1, 400 G2, 400 G2.5, 400 G3, 405 G1, 405 G2, 490 G2, 490 G3; ProOne 400 G1, 400 G2
General
Full Contract Period 3 years
Location On-site
Response Time Next day
Service Availability 9 hours a day / 5 days a week
Service Included Parts and labour
Compatibility Information
Designed For HP 260 G1, 280 G1, 280 G2, 285 G2, 600B ¦ HP EliteDesk 800 G1 ¦ HP Pro 3300, 3500 ¦ HP ProDesk 400 G1, 400 G2, 400 G2.5, 400 G3, 405 G1, 405 G2, 490 G2, 490 G3 ¦ HP ProOne 400 G1, 400 G2
Details
Service & Support Extended service agreement – parts and labour – 3 years – on-site – response time: next day – availability: 9 hours a day / Monday-Friday ¦ Technical support – phone consulting – 3 years – availability: 13 hours a day / Monday-Saturday ¦ Technical support – remote diagnosis – 3 years ¦ Product info support – web knowledge base access – 3 years ¦ Defective media retention – 3 years