LANDesk Base Support with Incident Pack
2100,57 $
LANDesk Base Support with Incident Pack technical support – 1 year – 5 incident
Description
LANDesk Base Support with Incident Pack technical support – 1 year – 5 incident
LANDesk’s support programs are points based programs with benefits based on the level of annual investment in LANDesk products and support services. A customer’s level of investment is expressed in points that are calculated based on the specific LANDesk Products licensed by the customer.
| LANDesk Base Support with Incident Pack – technical support – 1 year – 5 incident | |
|---|---|
| Service & Support | Technical support |
| Service Included | Web support |
| Full Contract Period | 1 year – 5 incident |
| Service Availability | 24 hours a day / 7 days a week |
| General | |
| Full Contract Period | 1 year – 5 incident |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Web support |
| Type | Technical support |
| Details | |
| Service & Support | Web support – 1 year – availability: 24 hours a day / Monday-Sunday – 2 contacts ¦ Emergency phone consulting – 1 year – availability: 8 hours a day / Monday-Friday – severity level 1 ¦ Web knowledge base access – 1 year ¦ New releases update – 1 year |
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