LANDesk Base Support with Incident Pack

3150,20 $

LANDesk Base Support with Incident Pack technical support – 1 year – 5 incident

SKU: H6S32AAE Category: Tag:

Description

LANDesk Base Support with Incident Pack technical support – 1 year – 5 incident

LANDesk’s support programs are points based programs with benefits based on the level of annual investment in LANDesk products and support services. A customer’s level of investment is expressed in points that are calculated based on the specific LANDesk Products licensed by the customer.

LANDesk Base Support with Incident Pack – technical support – 1 year – 5 incident
Service & Support Technical support
Service Included Web support
Full Contract Period 1 year – 5 incident
Service Availability 24 hours a day / 7 days a week
General
Full Contract Period 1 year – 5 incident
Service Availability 24 hours a day / 7 days a week
Service Included Web support
Type Technical support
Details
Service & Support Web support – 1 year – availability: 24 hours a day / Monday-Sunday – 2 contacts ¦ Emergency phone consulting – 1 year – availability: 24 hours a day / Monday-Sunday – severity level 1 ¦ Web knowledge base access – 1 year ¦ New releases update – 1 year