LANDesk Technical Account Manager Premier (7:1)

62945,18 $

LANDesk Technical Account Manager Premier (7:1) technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year

SKU: H6S23AAE Category: Tag:

Description

LANDesk Technical Account Manager Premier (7:1) technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year

You can when you choose the LANDesk Technical Account Manager Premier program. With this program, you have a LANDesk Technical Account Manager (TAM) assigned to your support needs. It’s like adding an extra member to your IT team – without adding extra head count.

With the LANDesk Technical Account Manager Premier program, you have a specialist for all your chosen product support needs. You won’t explain your issue multiple times to multiple people. You enjoy focused, personal support with each TAM committed to only a few accounts. You also enjoy eight days of on-site access to your TAM and/or business advisor, as well as one-hour response times from your TAM, along with unlimited access to the LANDesk technical support team.

LANDesk Technical Account Manager Premier (7:1) – technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year
Service & Support Technical support
Service Included Phone consulting
Full Contract Period 1 year
Response Time 1 hour
Service Availability 8 hours a day / 5 days a week
Software Title LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk
General
Full Contract Period 1 year
Response Time 1 hour
Service Availability 8 hours a day / 5 days a week
Service Included Phone consulting
Type Technical support
Details
Service & Support Phone consulting – 1 year – response time: 1 hour – availability: 8 hours a day / Monday-Friday – 3 contacts / 2 managers / 1 business advisor ¦ Training – 1 year – 2 vouchers ¦ Consulting – 1 year – on-site – 8 visits
Software
Software Title LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk