380261,11 $
LANDesk Technical Account Manager Dedicated (1:1) technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year
LANDesk Technical Account Manager Dedicated (1:1) technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year
A LANDesk Technical Account Manager offers you a single point of contact for your chosen product support needs. You enjoy dedicated, personal support because each manager is assigned a limited number of accounts. You have direct land-line and cell phone access to your manager, so there’s no need to wait in a hold queue. Plus you can rely on a professional who always works with your account and is familiar with your business environment, processes and objectives.
| LANDesk Technical Account Manager Dedicated (1:1) – technical support – for LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk – 1 year | |
|---|---|
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 8 hours a day / 5 days a week |
| Software Title | LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk |
| General | |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 8 hours a day / 5 days a week |
| Service Included | Phone consulting |
| Type | Technical support |
| Details | |
| Service & Support | Phone consulting – 1 year – response time: 1 hour – availability: 8 hours a day / Monday-Friday – 6 contacts / 1 manager / 1 business advisor ¦ Training – 1 year – 8 vouchers ¦ Consulting – 1 year – on-site – 32 visits |
| Software | |
| Software Title | LANDesk Security Suite / Management Suite / Asset Lifecycle / Process Manager / Service Desk |